Public Affairs Administration

A workbook in program design for public managers by Leonard I. Ruchelman

By Leonard I. Ruchelman

This can be the 1st sensible, step by step advisor to a key administration technique—the layout of effective, within your budget courses. With social courses succumbing to the pressures of budgetary cutbacks and taxpayer competition, it supplies public directors the talents to layout courses that may suffer at the same time assets decline.

The writer starts to bridge the distance among what's wanted via society and what will be supplied via executive via aiding public managers in deciding upon and surmounting stumbling blocks within the manner of software swap. He does so through synthesizing what's identified approximately software making plans as a physique of information with the appliance of courses below genuine existence stipulations. His how-to method covers such projects as deciding upon an issue for research, diagnosing the organizational atmosphere, getting ready a piece plan, constructing possible choices, gathering info, speaking effects, and getting ready for implementation. The routines and shows incorporated during this workbook are appropriate to all parts of public carrier, together with well-being and human prone, social providers, felony justice, and schooling.

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Sample text

Public Safety 1. In order for law enforcement authorities to combat crime and maintain social order, there must be mutual understanding and cooperation between the police and local citizens. This, however, is difficult to achieve in black and Hispanic neighborhoods where citizen complaints of police abuse are considerably higher than in nonminority neighborhoods. 2. An analysis of vandalism in the schools shows that it has been increasing steadily over the past five years. This has been more pronounced on the east side of town, an area of middle class residents.

In addition, more and more agencies have been using program evaluations to determine how well they are performing. This often serves to stimulate a reexamination of existing operations where it is found that the agency is not realizing its program goals. In doing program design, it is the responsibility of the analyst to determine the nature of the performance gap in the problem area selected for analysis. Such information is necessary for mapping out new service directions. When an existing program has been evaluated, this can be the source of very useful data for defining the performance gap.

The following are examples of different kinds of problem areas in which to do a program design project. Public Safety 1. In order for law enforcement authorities to combat crime and maintain social order, there must be mutual understanding and cooperation between the police and local citizens. This, however, is difficult to achieve in black and Hispanic neighborhoods where citizen complaints of police abuse are considerably higher than in nonminority neighborhoods. 2. An analysis of vandalism in the schools shows that it has been increasing steadily over the past five years.

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